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ELIS / OPERATIONS / Q4 2024

One engineering partner across the full lifecycle of production cloud.

ELIS Data & Cloud designs, migrates, operates, and certifies production-grade environments on AWS, GCP, and Azure — so you work with one accountable team instead of three vendor stacks.

  • AWS Premier Tier Partner
  • GCP Service Partner of the Year, NA · 2023
  • Microsoft Azure Expert MSP

01 / CAPABILITIES

Three disciplines. One engineering bench. Zero junior hand-offs.

Most enterprise buyers we meet are stitching together a migration consultancy, an MSP, and a GRC vendor — and absorbing the integration tax. ELIS collapses that into three named disciplines, each delivered by senior cloud engineers with a minimum of eight years' production experience.

  1. 01 Design & Migration

    Greenfield builds and complex lifts to AWS, GCP, and Azure — without a freeze window.

    Reference architectures, IaC modules, and a documented cutover plan. We design for the regulated workload you actually run — PCI card data, PHI, or freight-line telemetry — not a generic landing zone.

    • Zero-downtime cutover playbook (ELIS-Forge, 38k+ downloads)
    • 14 AWS Competencies incl. Migration, Financial Services, Healthcare
    • 180+ production migrations completed since 2014
    Review the migration stack →
  2. 02 Operate & Optimize (FinOps)

    24/7/365 follow-the-sun NOC staffed by senior engineers — and a FinOps engagement that pays for itself in 90 days.

    No outsourced Level-1 triage. Every ticket is owned by a senior cloud engineer who knows your stack. Continuous cost rebalancing against committed-use discounts, Savings Plans, and spot capacity.

    • 11-minute mean time to resolution (4.3× faster than MSP median)
    • 67% average cloud-spend reduction in first 90 days
    • 4.9/5.0 across 412 verified G2 reviews (Q1 2025)
    Review managed operations →
  3. 03 Compliance-as-Code

    SOC 2, HIPAA, PCI-DSS, ISO 27001, and FedRAMP Moderate in a single engagement — not four vendor stacks.

    An in-house compliance desk writes controls into Terraform, Open Policy Agent, and CI gates. Evidence is collected continuously, so audit week is a read-out, not a fire drill.

    • 5 frameworks delivered concurrently in one SOW
    • FedRAMP Moderate authorization inherited via partnership
    • NDA-backed case studies with Nasdaq-listed fintechs & BCBS plans
    Review the compliance matrix →

Not sure which discipline fits your situation? A 30-minute Architecture Review with a Principal Cloud Engineer is the fastest way to scope it.

Book Your Architecture Review

02 / MEASURED OUTCOMES · Q4 2024

The numbers we publish on every SLA report.

Averaged across 240+ production customers and audited against the ELIS Reliability Index methodology. No rounding, no marketing math.

MEASURED UPTIME

99.995%

180+ managed production environments · Q4 2024 SLA window · not rounded up

Source: ELIS Q4 2024 SLA Report (audited)

MEAN TIME TO RESOLUTION

11min

4.3× faster than the MSP industry median of 47 minutes · 24/7/365 senior-engineer NOC

Source: incident postmortems, 240+ customer base

CLOUD-SPEND REDUCTION

67%

Average savings within first 90 days · documented across 240+ FinOps engagements

Source: ELIS FinOps engagement library

PRODUCTION CUSTOMERS

240+

Including Nasdaq-listed fintechs, three BCBS state plans, and two Fortune 100 logistics carriers (under NDA)

Source: ELIS customer registry, January 2025

AWS Premier Tier · since 2018 GCP Partner of the Year, NA · 2023 Azure Expert MSP · 5 yrs SOC 2 II · HIPAA · PCI-DSS · ISO 27001 · FedRAMP Moderate
Book Your Architecture Review →
02 — COMPLIANCE

One engagement. Five certifications. Zero hand-offs to a separate GRC consultancy.

Our in-house compliance desk — not a partner network — owns the entire evidence pipeline. Auditors are engaged under a single statement of work, so your CISO and procurement team sign one contract, not five.

Certification Scope of Delivery Auditor Typical Timeframe
SOC 2 Type II Trust Services Criteria — Security, Availability, Confidentiality Controls design, implementation, and 12-month observation window across AWS, GCP, or Azure landing zones. Schellman & Co., LLC 14–18 weeks
HIPAA Security & Privacy Rule, HITECH PHI data-flow mapping, BAA coordination, technical safeguards, and workforce training documentation. Coalfire Federal LLC 10–14 weeks
PCI-DSS v4.0, Levels 1–4 Cardholder data environment scoping, network segmentation testing, ASV scans, and ROC delivery. Trustwave Holdings, Inc. 12–16 weeks
ISO 27001 2022 revision, Annex A controls ISMS build-out, Statement of Applicability, risk treatment, and Stage 1 & 2 audit support. BSI Group America Inc. 16–22 weeks
FedRAMP Moderate Rev. 5, 325 controls System Security Plan authorship, 3PAO readiness assessment, continuous monitoring playbook. Kratos SecureInfo (3PAO) 26–36 weeks

Auditor names above are the firms ELIS has engaged most frequently since 2019. We will not subcontract your audit to an unfamiliar assessor without written approval from your CISO.

03 — NEXT STEP

Book a 30-minute Architecture Review with a Principal Cloud Engineer.

A senior engineer — never an SDR, never a sales engineer with a quota — will spend 30 minutes reviewing your current topology, your three biggest reliability risks, and the cloud-spend line items most likely to compress within 90 days. You leave the call with a written one-page summary, whether or not you engage us.

Book Your Architecture Review 30 minutes · No cost · Principal Engineer on the call · NDA available on request
Written for

CTOs, VP Engineering, and Platform Leads at Series B+ SaaS companies evaluating multi-cloud, Kubernetes at scale, or a managed-operations handover. If you measure downtime in revenue, regulator letters, or patient-safety reports, this call is for you.