99.995%
Measured uptime
Across 180+ managed production environments, per the Q4 2024 SLA report. Reported as measured — never rounded up.
Book a 30-minute Architecture Review with a Principal Cloud Engineer.
A working session — not a sales pitch. Walk in with your current architecture; walk out with a written assessment of failure modes, cost leaks, and the two or three changes that move the needle on availability.
- 99.995% measured uptime across 180+ managed production environments
- 11 min mean time to resolution — 4.3× the MSP median
- 67% average cloud-spend reduction in the first 90 days
§ 02 — WHAT TO PREPARE
A prepared, structured 30 minutes — here is what to bring and what you leave with.
We treat the Architecture Review as an engineering engagement, not a discovery call. Your Principal Cloud Engineer has read your intake form before you join. The session is yours; we use it to surface what we see.
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01
One workload in mind
Pick the production system you care about most — the one a Sev-1 in the next quarter would hurt. We will scope the review to that workload and ignore the rest of your estate.
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02
A diagram or one-pager (optional)
A current-state architecture sketch — even a whiteboard photo — accelerates the conversation. If you do not have one, we will draw it with you live during the call.
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03
Your last two post-mortems
The incidents you have already lived through are the best map of your residual risk. Bring the two most recent post-mortems (NDA-protected if needed); we read them before the call.
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04
A constraint we should respect
Budget ceiling, compliance regime (SOC 2, HIPAA, PCI-DSS, ISO 27001, FedRAMP Moderate), board-level mandate, or a hard migration deadline. One constraint is enough to make the recommendations actionable.
WHAT YOU LEAVE WITH
A two-page written assessment within five business days: ranked failure modes, a shortlist of availability and cost interventions, and a fixed-fee Statement of Work for any follow-on engagement — whether or not you choose to proceed with ELIS.
§ 03 — BOOK THE REVIEW
Request your Architecture Review.
Five fields. We reply within one business day with three available 30-minute slots and the Principal Cloud Engineer who will run your session — matched to your cloud, workload, and compliance regime.
AVAILABLE WINDOWS — Q1 2025
Final slot confirmed in our reply email
MON0310:00 CT
TUE0414:00 CT
WED0509:00 CT
THU06Booked
FRI0711:00 CT
MON10Booked
TUE1115:30 CT
WED12Closed
The same team behind these numbers will run your review.
When you book an Architecture Review, you are not handed off to an SDR. A Principal Cloud Engineer — drawn from the bench that operates the systems below — sits in the room for all thirty minutes.
11 min
Mean time to resolution
4.3× faster than the MSP industry median of 47 minutes, sustained across 24/7/365 follow-the-sun coverage.
100%
Senior-engineer NOC
Every ticket is owned by a senior cloud engineer with 8+ years' experience. No outsourced Level-1 triage, ever.
4.9 / 5
Customer satisfaction
Across 412 verified G2 reviews as of Q1 2025, scored post-engagement by named buyers in regulated industries.
A short note from the engineer who will run your review.
Thirty minutes is not a lot of time, so I don't spend it on slides. Pull up your architecture — a diagram, a runbook, the dashboard that kept you up last week — and we'll work through it together. By the end of the call you'll leave with a one-page written readout: what I would change, what I wouldn't touch, and where the first dollar of cloud spend is going to waste.
If we're the wrong team for what you're trying to build, I will tell you in the first ten minutes and point you to a partner who fits. I'd rather lose an hour than waste a quarter for you.